What is your returns & exchanges policy?
Odablock has a policy of free returns, which includes a full refund on original shipping cost for the item(s), as well as the cost of the return shipping label (yep, that’s right, both costs are on us). If you are not 100% satisfied with your items, you may return your order to us for a full refund, free of charge. Our return policy is effective for up to 30 days of original purchase.
We want you to have the best experience when shopping online with us, so if for whatever reason you're not happy with your purchase, please follow the easy steps below to place a return or exchange:
All sent products are marked with Printful's return address for your convenience.
If a product is returned, it will come back to us and we'll place it in temporary returns for 28 days at no cost. During this time, you'll be able to change the shipping address, and you'll be responsible for shipping costs. All unclaimed returns will go to charity.
If you'd like to handle returns yourself, click on the button to add your address?. We'll review it in 1-2 business days and notify you via email. By adding your return address you'll be fully responsible for all returned orders.
The "Fine Print"
Returned items must be unworn / unwashed, undamaged, in a re-sellable condition and in any applicable original packaging (not having original poly bags is ok). All music items must be unopened and in original packaging. *Our one exception for music purchases is that all sales including digital content are final. If a physical album contains a digital download include, it is also unable to be returned.
Once our warehouse receives your return, it can take 7 - 10 days for us to inspect, process and refund your purchase. After the return has been approved, credit card refunds usually take 1 - 2 business days to be processed by your bank. We will send a notification when that happens.
Refunds on original shipping costs are honored for all shipment types except Overnight, Next Day Air, FedEx 2-Day or UPS 2-Day shipping. Partial refunds of shipping cost will be honored for those methods.
What if I received incorrect or defective product with my order?
Doh! Obviously, if you received a wrong or defective item with your order, we will be sure to make it right. Please contact us at email@example.com